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Generally, you will not get a full refund if you cancel your Fast Track Taxi Services after a driver has accepted your ride request; you may be charged a cancellation fee depending on how soon you cancel after being matched with a driver and your location's policies.
If you cancel after a driver accepts your ride, you will likely be charged a cancellation fee to compensate the driver for the time spent getting to your pickup location.
Some locations may have a short grace period where you can cancel without a fee after a driver accepts your ride.
The amount of the cancellation fee can vary depending on factors like how far the driver has already driven, how long they have been waiting, and the time of day.
In case any refunds are approved by the FAST TRACK TAXI SERVICES, it’ll take 6-8 days for the refund to be processed to the end customer.
