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We collect the driver's real-time location from the app and use it for dispatching bookings based on location, and tracking of the cab after the rip has been assigned to a particular driver and till the trip is completed from our platform. Location data collected from our applications are used only for the dispatch and tracking of cabs. The location data collected is not used for any advertising purposes or not shared with any third-party agencies.
We collect information about your use of the Fasttrack Platform, including ride information like the date, time, destination, distance, route, payment, and whether you used a promotional or referral code. We also collect information about your interactions with the Fasttrack Platform like our apps and websites, including the pages and content you view and the dates and times of your use. We do not sell the collected personal or sensitive user data to anyone.
We collect your device’s precise location when you open and use the app, including while the app is running in the background when it is in driver mode. We also collect precise location for a limited time after you exit driver mode to detect ride incidents and continue collecting it until a reported or detected incident is no longer active.
Providing you with a secure and safe experience drives our platform, both on the road and on our apps. To do this, we use your personal information to:
• Authenticate users;
• Verify that Drivers and their vehicles meet safety requirements;
• Encourage safe driving behavior and avoid unsafe activities;
• Find and prevent fraud; and
• Block and remove unsafe or fraudulent users
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address,and phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Our Site may use "cookies" to enhance User experience. User's web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
To improve customer service - The information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience - We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site - We may use feedback you provide to improve our products and services.
To process payments - We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To run a promotion, contest, survey or other Site feature - To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails - We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or The user may contact us via our Site.
In case of any complaint about the
